IP Telephony

IP Telephony 

Asterisk PBX

Asterisk is an open source, industry standard, affordable IP PBX solution. A typical phone PBX system can quickly become too expensive and difficult to maintain for any small, medium or large business. Typical phone systems tend to cost anywhere from 5,000 dollars and up even for a small business. After a couple of years, the phone system will become outdated and need replacing. Asterisk, on the contrary, is based on “open source” technology and costs nearly 5 times less then traditional phone systems. It's cheaper, more flexible and affordable and posesses all features of more expensive phone systems.

Our Asterisk-based solutions for computer integrated telephony are PBX systems which meet industry standards like conference call, autoanswer, voice mail, сaller ID, direct inward dialing, Outlook integration, unlimited number of extensions and many more. Asterisk PBX is based on IP telephony with the technology for integration of voice, video and e-mail into one multimedia platform with business class productivity applications.

Our Asterisk solution provider services include:

• Setting up Asterisk PBX server and systems.
• Configuring SIP phones. Setting up hardware and software, and automatic registration of subscribers.
• Development of database-driven Asterisk applications.
• Means for connecting a large number of subscribers, several offices or office at home.
• Web-based applications for configuring Asterisk.
• Configuration of GSM,FXO and Skype TM gateways, configuration of low-cost call routing.
• Remote extensions. If your company has employees working from home, or from remote offices, and you need a mobile extension, Asterisk is an ideal and non-expensive solution for you.

 Call center solution

Asterisk has built-in support for call center operation. If you want to start an inbound or outbound call centre, we have a solution for it. With Asterisk the operating costs of the call center can be minimised. We can integrate ACD (automatic call distribution) with IVR (interactive voice response) and create different queues according to your needs. We can configure agents for call center and assign them to different queues for inbound calls.

A complete call center solution for the Asterisk PBX:

• Capable of handling inbound and outbound campaigns.
• Integration with CRM system
• Statistics and monitoring in real time
• Reporting